Outfox Platform

At Outfox ("we," "us," or "our"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Platform").

Please read this Privacy Policy carefully. By accessing or using the Platform, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this policy. If you do not agree with our policies and practices, please do not use our Platform.

Information We Collect

We collect several types of information from and about users of our Platform:

Personal Information:

Name and contact information (mobile number, email address)
User credentials (password in encrypted form)
Location information (general area/city)
Device information and identifiers
User-generated content (feedback, ratings, comments)

Information About Household Help:

Names and contact information of domestic workers
Work history and schedule information
Performance ratings and feedback
Specializations and skills

Usage Information:

How you navigate and interact with the Platform
Features you use and actions you take
Time spent on various screens
Search queries and filters applied

Information is collected:

Directly from you when you provide it
Automatically as you navigate the Platform
From third parties, such as verification services (with your consent)

How We Use Your Information

We use the information we collect for various purposes, including to:

Provide, maintain, and improve our Platform
Create and manage your account
Enable the core functionality of verifying and reviewing domestic help
Process and complete transactions
Send administrative information and service updates
Respond to customer service requests and support needs
Personalize your user experience
Send promotional communications (with your consent)
Monitor and analyze usage patterns and trends
Ensure the security of our Platform
Comply with legal obligations

We do not use automated decision-making or profiling that would produce significant legal effects concerning you.

Information Sharing and Disclosure

We may share your personal information in the following situations:

With Your Consent: We may share information when you have explicitly agreed to the disclosure.
With Other Users: Certain information, such as your name (or anonymous status if selected) and feedback, will be visible to other users of the Platform.
Service Providers: We may share information with third-party vendors who provide services on our behalf, such as hosting, data analysis, payment processing, and customer service.
Legal Requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities.
Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
Protection of Rights: We may disclose information to protect our rights, property, or safety, and those of our users or others.

We will not sell your personal information to third parties for marketing purposes.

Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We use industry-standard encryption for data in transit and at rest. We also employ access controls, network firewalls, and secure password policies to protect your data.

Your Rights and Choices

You have several rights regarding your personal information:

Access: You can request access to your personal information.
Correction: You can request correction of inaccurate personal information.
Deletion: You can request deletion of your personal information and account.
Data Portability: You can request a copy of your data in a structured, commonly used format.
Opt-out: You can opt out of marketing communications and certain data sharing.
Withdraw Consent: You can withdraw previously given consent for data processing.

To exercise these rights, please contact us at support@outfox.club. We will respond to your request within 30 days.

Children's Privacy

Our Platform is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information.

Changes to Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Information

If you have questions or comments about this Privacy Policy, please contact us at:

Outfox
Email: support@outfox.club